Actions & Attitudes: Providing Extraordinary Customer Service Building Your Team: Recruiting, Interviewing & Hiring Five Star Selling: Easy Steps to Great Retail Sales Leadership Through Communication SMILE So Help MeEmployee Edition So Help MeSupervisor Edition Welcome to the Team You've Got Customers
OUCH! That Stereotype Hurts OUCH! Your Silence Hurts
Accommodation - Day of RestTraining Trigger ADA - From Nurse to WorseTraining Trigger ADA - When You Gotta GoTraining Trigger Constructive Discharge Part 3I Quit (Training Trigger) Discrimination - An Oldie but Still a GoodieTraining Trigger Discrimination - Strike While the Iron is HotTraining Trigger Documentation & Discipline - Falling ApartTraining Trigger FMLA Part 4The Big Let Down (Training Trigger) FMLA Part 1Sick Again (Training Trigger) FMLA Part 2He Didn't See it Coming (Training Trigger) FMLA Part 3Cutting it Close (Training Trigger) FMLA/RetaliationRock-a-Bye, Baby (Training Trigger)
Beyond Sexual HarassmentEmployee Version Harassment/Termination Part 1He Knows the Rules (Training Trigger) Harassment/Termination Part 2The Tip of the Iceberg (Training Trigger) Hostile Work EnvironmentIs It Sexual Harassment? (Training Trigger) It's About RespectRecognizing Harassment in a Diverse Workplace (Industrial Version) It's About RespectRecognizing Harassment in a Diverse Workplace (Office Version) Unmerited Claim and Harassment Part 1She May Just Need Time To Adjust (Training Trigger) Unmerited Claim and Harassment Part 2The Other Side of the Coin (Training Trigger) Unmerited Claim and Harassment Part 3Tough Decisions (Training Trigger) Zero Tolerance: Harassment and Discrimination in Retail
Constructive Discharge Part 1He's Been Fired (Training Trigger) Constructive Discharge Part 2Transferred (Training Trigger) Constructive Discharge Part 3I Quit (Training Trigger) Harassment Is ...Industrial Version Sexual HarassmentIs It or Isn't It? II Sexual Harassment in the WorkplaceIdentify, Stop, Prevent Sexual Harassment Made Simple Sexual Harassment: Handling the ComplaintBlue Collar Version Sexual Harassment: Handling the Complaint White Collar Version Sexual Harassment: In the Construction Industry Sexual Harassment: In the Construction IndustrySpanish Sexual Harassment: New PerspectivesIndustrial Version Sexual Harassment: Understanding the LawEmployee Edition Sexual Harassment: Understanding the LawManagement Edition
Hire for Attitude TerminationStep Aside (Training Trigger) Unauthorized Removal of Confidential DataJust Personal Things (Training Trigger)
Do you want me to go to the meeting and report back? Does it cost to belong to the union? Should I Sign This Union Card The Union Series:Signing the Union Card The Union Series:You're the First Line of Defense Union Realities:Talking with Employees Union Realities:Talking with Employees (Spanish) Union Realities:That's Just Reality Why is the company so opposed to a union Winning By The RulesI - Introduction
Sign Now, Pay LaterCWA Version - African American Narrator Sign Now, Pay LaterCWA Version - Caucasian Narrator Sign Now, Pay LaterGeneric Sign Now, Pay LaterGeneric Version - African American Narrator Sign Now, Pay LaterGeneric Version - Caucasian Narrator Sign Now, Pay LaterHealthcare Version Sign Now, Pay LaterIAM Version - African American Narrator Sign Now, Pay LaterIAM Version - Caucasian Narrator Sign Now, Pay LaterIBEW Version - African American Narrator Sign Now, Pay LaterIBEW Version - Caucasian Narrator Sign Now, Pay LaterSEIU Version - African American Narrator Sign Now, Pay LaterSEIU Version - Caucasian Narrator Sign Now, Pay LaterSteelworkers Version - African American Narrator Sign Now, Pay LaterSteelworkers Version - Caucasian Narrator Sign Now, Pay LaterTeamsters Version - African American Narrator Sign Now, Pay LaterTeamsters Version - Caucasian Narrator Sign Now, Pay LaterUAW Version - African American Narrator Sign Now, Pay LaterUAW Version - Caucasian Narrator Sign Now, Pay LaterUFCW Version - African American Narrator (a) Sign Now, Pay LaterUFCW Version - Caucasian Narrator Sign Now, Pay LaterUNITE/HERE Version - African American Narrator Sign Now, Pay LaterUNITE/HERE Version - Caucasian Narrator Signing Your Rights Away Generic
Union Negotiations
Communication: Talk to the lamp Competition: Keep the competitive edge Getting a union in is easy getting them out not They ARE Going to VoteCWA Version They ARE Going to VoteGeneric They ARE Going to VoteIAM Version They ARE Going to VoteIBEW They ARE Going to VoteSEIU Version They ARE Going to VoteSteelworkers Version They ARE Going to VoteTeamsters Version They ARE Going to VoteUAW Version They ARE Going to VoteUFCW Version They ARE Going to VoteUNITE/HERE Version Union Life: A blast of reality
Communication: Talk to the lamp Competition: Keep the competitive edge Getting a union in is easy getting them out not Union Life: A blast of reality
They ARE Going to VoteCWA Version They ARE Going to VoteGeneric They ARE Going to VoteIAM Version They ARE Going to VoteIBEW They ARE Going to VoteSEIU Version They ARE Going to VoteSteelworkers Version They ARE Going to VoteTeamsters Version They ARE Going to VoteUAW Version They ARE Going to VoteUFCW Version They ARE Going to VoteUNITE/HERE Version
Front of the Class: Learning to Lead Giving Leadership Away Hire for Attitude Job Performance Review Jury Friendly Termination Keeping the Good Ones Leader Madness LeadershipReach for the Stars Leadership: What's Trust Got To Do With It Leading More with Less Leading With Persuasion So Help MeSupervisor Edition Talk Isn't Cheap The Leadership Pickles The Sid Story Would I Follow Me? Would I Inspire Me? Would I Work For Me
ADA - From Nurse to WorseTraining Trigger ADA - When You Gotta GoTraining Trigger Americans with Disabilities ActCommon Sense Compliance Americans with Disabilities ActConstruction Compliance Americans with Disabilities ActUnderstanding the Law
Front of the Class: Learning to Lead Hire for Attitude Job Performance Review Jury Friendly Termination Keeping the Good Ones LeadershipReach for the Stars Leadership: What's Trust Got To Do With It Leading With Persuasion Moving Forward in the Aftermath of Trauma OUCH! Your Silence Hurts RetaliationCan This Be Retaliation? (Training Trigger) Retaliation Part 1He's Picking on Me (Training Trigger) Retaliation Part 2I'm Afraid You Have No Future In This Company (Training Trigger) Safety Absolute Part 1A Little Thing Like That (Training Trigger) So Help MeSupervisor Edition Talk Isn't Cheap TerminationStep Aside (Training Trigger) The Leadership Pickles The Sid Story Unauthorized Removal of Confidential DataJust Personal Things (Training Trigger) USERRA - Just Trying To Be HelpfulTraining Trigger USERRA - Once a Parent, Always a ParentTraining Trigger Would I Follow Me? Would I Inspire Me? Would I Work For Me
Extraordinary Moving Forward in the Aftermath of Trauma
OUCH! Your Silence Hurts Would I Follow Me? Would I Inspire Me? Would I Work For Me
Accommodation - Day of RestTraining Trigger ADA - From Nurse to WorseTraining Trigger ADA - When You Gotta GoTraining Trigger Constructive Discharge Part 1He's Been Fired (Training Trigger) Constructive Discharge Part 2Transferred (Training Trigger) Constructive Discharge Part 3I Quit (Training Trigger) Discrimination - An Oldie but Still a GoodieTraining Trigger Discrimination - Strike While the Iron is HotTraining Trigger Documentation & Discipline - Falling ApartTraining Trigger FMLA Part 4The Big Let Down (Training Trigger) FMLA Part 1Sick Again (Training Trigger) FMLA Part 2He Didn't See it Coming (Training Trigger) FMLA Part 3Cutting it Close (Training Trigger) FMLA/RetaliationRock-a-Bye, Baby (Training Trigger) Harassment/Termination Part 1He Knows the Rules (Training Trigger) Harassment/Termination Part 2The Tip of the Iceberg (Training Trigger) Hostile Work EnvironmentIs It Sexual Harassment? (Training Trigger) RetaliationCan This Be Retaliation? (Training Trigger) Retaliation Part 1He's Picking on Me (Training Trigger) Retaliation Part 2I'm Afraid You Have No Future In This Company (Training Trigger) Safety Absolute Part 1A Little Thing Like That (Training Trigger) Safety Absolute Part 2You Can't Be Serious! (Training Trigger) TerminationStep Aside (Training Trigger) Unauthorized Removal of Confidential DataJust Personal Things (Training Trigger) Unmerited Claim and Harassment Part 1She May Just Need Time To Adjust (Training Trigger) Unmerited Claim and Harassment Part 2The Other Side of the Coin (Training Trigger) Unmerited Claim and Harassment Part 3Tough Decisions (Training Trigger) USERRA - Just Trying To Be HelpfulTraining Trigger USERRA - Once a Parent, Always a ParentTraining Trigger
Extraordinary Great Minds on Attitude Great Minds on Character & Integrity Great Minds on Creativity, Innovation and Imagination Great Minds on Leadership Great Minds on Motivation Great Minds on Respect, Tolerance and Diversity Great Minds on Teaching & Learning What's Holding You Back?
